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About Me camera
David S. Odess
Factory Trained Hasselblad Technician
141 Memorial Parkway #230
Randolph, MA  02368  USA
781-963-1166
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Beginnings

I was born and raised in Connecticut, and lived in Fairfield when I graduated from high school in 1968. I was not what you'd call a great student. The truth of the matter was that most of the required subjects bored me to tears, but I excelled in wood and metal shop and automotive class. My strength seemed to be in what I could do with my hands, whether it was building a model airplane, building something out of wood or metal or trying to fix something around the house that was broken. Sometimes, to the dismay of my parents, I would take things apart to see how they worked, and wasn't always able to put them back together.

Air Force Training

College didn't seem a logical choice for me, so I went to the local Air Force recruiter and took an aptitude test. When the results were in, I was told that I had excellent organizational and mechanical skills, and should do well in a career field where I could make use of my mechanical abilities. I chose "Airborne and ground photographic systems repair" and joined the Air Force in January of 1969.

After basic training I went to school for 6 months of electronics and photographic systems repair courses. I spent the next 5 ½ years maintaining and repairing aerial reconnaissance cameras, ground camera systems and processing equipment.

I was honorably discharged from the Air Force in 1974, and tried to find a job where I could use my mechanical skills. I went on quite a number of interviews, but nothing came through, so I worked at various jobs for 2 years.

Braun North America

Then, one day in 1976, I saw an ad in a Boston newspaper for an unnamed company looking for mechanical technicians. I answered the ad, and was interviewed by an employment agency that then set up an interview for me with a company called Braun North America in Cambridge, Massachusetts. The fellow who was interviewing me was very impressed with my training and experience in the Air Force, and then asked me if I had ever worked on something called a Hasselblad camera, to which I responded, "I have never even heard of a Hasselblad". He smiled, and told me that I got the job!

David Knapman of Sweden

A company called Paillard in New Jersey had been the US distributor and factory service center for Hasselblad. Hasselblad in Sweden decided to end its association with Paillard, and chose Braun North America in Cambridge, Massachusetts to be the US distributor and factory service center. Some of the technicians at Paillard chose not to relocate to Massachusetts, so 3 new technicians needed to be hired and trained. I was very fortunate to be one of the new technicians, and Hasselblad sent David Knapman, the international training instructor, from Sweden to Massachusetts to train the 3 of us.

Hasselblad in New Jersey

Then, in 1980, Hasselblad announced its decision to end its relationship with Braun, and set up its own operation in Fairfield, New Jersey. At that time, there were 6 technicians, and 4 of us were asked if we wanted to go to New Jersey. I was one of the 3 who accepted.

I really loved my job at Hasselblad, but made the decision to return to Massachusetts one year later for personal reasons.

Business Startup

Upon returning to Massachusetts, I got a job with the Gillette Company in Boston and started repairing Hasselblads part time. Living in a one-bedroom apartment didn't afford much room for my repair business, but I made do. My workbench was in the bedroom, and the small dining room served as my shipping and receiving room. I sent out thousands of letters to photography studios to promote my repair business and did a lot of advertising. Slowly, but surely, business started to get steadier.

By 1988 my repair business had grown substantially. I would leave at 6:30 in the morning for my job at Gillette, get home around 5:30, and work most nights until midnight repairing Hasselblads. On the weekends I photographed weddings for a local studio. But I just couldn't keep up this pace any longer, and something had to give. I decided to give up my full time job with Gillette, along with the weddings, and devoted my time and attention exclusively to my repair business.

A New Workshop

By 1993 my repair business was doing so well that it became very difficult to conduct business in my apartment, so I had a home built. One half of the lower level was designed to accommodate my repair business with a good-sized workshop and a separate shipping and receiving room. The workshop has a door that opens up to the back of the house, so customers could come into the shop without having to go through the house.

Dream Come True

For many years, my dream was to own my own home and business. And, because of the loyalty and support of my customers, this dream has become a reality. I believe that my customers appreciate my business philosophy: to provide the quality, timely and honest service that they expect and deserve; to treat each customer as though they were my most important customer; to treat each customer the way that I would want to be treated. And, most importantly of all, to exceed my customers' expectations.

I am sure that you will be more than happy with my repair service if you allow me the opportunity to be of service to you.

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